AI is starting in a much easier business environment, where so much data is online and things can be done by APIs which would’ve required moving paper around in the 80s, but it seems like we’re still missing the clear wins PCs had almost immediately in the 80s. Tons of small businesses were eying spreadsheets or accounting apps, engineers not working in the PC space and scientists saw immediate productivity wins, authors and journalists were all over word processors, etc.

There are some wins from AI now but it’s kind of telling how companies like Microsoft have to trick customers into paying for it with changes to their plans because there just aren’t enough people seeing real value to the point where they’re jumping to pay more for it.