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In almost every other way, Dell is probably the most manageable hardware OEM. Fantastic support for automatable, scripted driver and firmware updates, a very consistent and unified platform, easily hot-swappable parts, and a great on-site repair coverage.

I think what's happening here is not that HP and Dell don't want to pay the four cents a device, but as it reflects a 20% price increase in the license, they are "drawing a line" for the license company that increasing cost will cost them money, not make them money. I suspect if it works this problem will resolve itself next year, it just sucks for customers.



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