Terrible look for Marriott. We've been considering joining either Bonvoy or HHonors and discussing the merits of either chain. Mostly just for something to talk about, as we're too poor to stay at either for significant amounts of time, but nevertheless.
Marriott took the route of spreading out their brands. Sheraton, oh that's Marriott? I see. Westin? Huh. Le Méridien, never heard of … oh, Marriott.
Whereas Hilton seem proud enough to stick their name in a thing, even if it's a trailing '…by Hilton'. I wonder how this affects, say, bringing in a new brand.
'Sonder': anonymous. Never heard of it, until now. Gives Marriott some distance. Goes to hell? Cut it. How hard do you really need to try to onboard that brand?
'Sonder by Hilton': I know who owns that. I know which brand to blame when it goes to crap. Directly affects the core offering.
Hotel standards have gone way down since covid. Hilton or Marriott don’t mean as much, and recent reviews from a source you trust are about as good as it gets for predicting quality.
If you still do guidebooks, it’s baffling that you get the Lonely Planet. After all, already in the early millennium there were magazine investigative pieces and tell-all books by former LP writers that the publisher was not actually researching everything on the ground, but was just putting together things found on the internet or making stuff up. I see that there are accusations that recent guides rely on AI generation.
What got LP flack has now spread to other guidebook publishers with little furor. I looked at a Rough Guide recently that had all the tell-tale signs that the publisher no longer considers fact-checking and quality control necessary steps. I do like a good guidebook, but in English that means only Bradt these days for its combination of abundant historical context and local knowledge, since so many of its guides are written by people who have been resident in the country for many years and often have an areal-studies background.
Honestly, all we need is a decent hotel recommendation. LP does the job.
We guide ourselves around; that's not the sort of advice we're after. I didn't know this about LP though, and hadn't heard of Bradt. Next time that's what I need, I'll look them up.
My experience with LP is that they went way down in quality after Red Ventures (who own CNET, Bankrate.com etc.) bought them in 2020. I stopped trusting them completely after the CNET AI scandal- wikipedia no longer considers CNET to be a reliable source, and I'm not sure why I should trust LP either.
It turns out that living in a high trust environment is a lot better than living in a low trust environment, but if we're going to be living in a low trust environment, better to understand it than to pretend we can still act like it's still high trust.
Marriott took the route of spreading out their brands. Sheraton, oh that's Marriott? I see. Westin? Huh. Le Méridien, never heard of … oh, Marriott.
Whereas Hilton seem proud enough to stick their name in a thing, even if it's a trailing '…by Hilton'. I wonder how this affects, say, bringing in a new brand.
'Sonder': anonymous. Never heard of it, until now. Gives Marriott some distance. Goes to hell? Cut it. How hard do you really need to try to onboard that brand?
'Sonder by Hilton': I know who owns that. I know which brand to blame when it goes to crap. Directly affects the core offering.
I just made up my mind whose scheme I'm joining.