So one thing I feel is that many old folk find it impossible to understand and build with multiple UI/UX abstractions they are not familar with. Take the file explorer(or whatever mac has for viewing files) abstraction.
If you aren't familiar with the concept of where files are found — e.g. where are downloaded files — it becomes infinitely more difficult to them to remember and add another UX/UI abstraction e.g. how to open a file using a suitable application. Lack of homogenity between OSes and Platforms makes it all the more harder.
This just keeps repeating for everything. Making attachments, knowing how to clear browser history, bookmarking, opening and searching through mail etc.
If you aren't familiar with the concept of where files are found — e.g. where are downloaded files — it becomes infinitely more difficult to them to remember and add another UX/UI abstraction e.g. how to open a file using a suitable application. Lack of homogenity between OSes and Platforms makes it all the more harder.
This just keeps repeating for everything. Making attachments, knowing how to clear browser history, bookmarking, opening and searching through mail etc.