It wasn't an analogy, it was a comparison. I wasn't trying to produce an analogous situation. My point is that a company lying to you about their service while you're trying to cancel wouldn't necessarily constitute fraud. If the ISP lying to you in the way I said wouldn't be fraud, then "they are verifiably false statements made for the purpose of monetary gain" does not compellingly argue that Slack's lie is fraud. An example of something that would be fraudulent: "stay with us and we'll give you 1000 AI credits", but then if you don't cancel they only give you 100.