>I just have to mention that IRC had these archives so repeat questions had a corpus to search. The walled gardens don't.
For many businesses, this is a feature, not a bug.
Internal communications are discoverable in litigation. If you have records, you can be compelled to turn them over.
I used to work in healthcare. Internal messages had a maximum retention of 30 days. That wasn't driven by IT or the users. That was a decision made by legal. In that space, you are always being sued by somebody. The lawyers want to minimize exposure and that's a fight they're basically always going to win.
To be clear: it's better if that's a decision made by the business. But it's also one of those cases where what the decision makers care about isn't necessarily aligned with what the users care about, so there's ultimately not a lot of incentive for Slack to care.
For many businesses, this is a feature, not a bug.
Internal communications are discoverable in litigation. If you have records, you can be compelled to turn them over.
I used to work in healthcare. Internal messages had a maximum retention of 30 days. That wasn't driven by IT or the users. That was a decision made by legal. In that space, you are always being sued by somebody. The lawyers want to minimize exposure and that's a fight they're basically always going to win.
To be clear: it's better if that's a decision made by the business. But it's also one of those cases where what the decision makers care about isn't necessarily aligned with what the users care about, so there's ultimately not a lot of incentive for Slack to care.