Hobbyist here, and while my issues have been fixed, I had a pretty bad experience. I had the 12th-gen Intel model I bought in 2022, and moderate amounts of load would trigger thermal protection and throttle all CPU cores to 400MHz. The throttling could last for seconds, or several tens of minutes, or even require me to power down the laptop for a while and come back to it later. (This was even though temperatures would always drop out of the danger zone in under a second.)
After nearly two years (two years!) of back and forth with support, including a mainboard replacement that didn't fix the problem, they finally upgraded me to the 13th-gen Intel mainboard, and the problems immediately went away.
Right now I'm struggling with a keyboard issue; a few of the keys intermittently don't register presses. I have a new keyboard that I ordered that I hope will fix the problem, and need to install, just haven't gotten to it. (I'm not sure if this is a result of a defect, or of one of my cats walking on the keyboard and possibly damaging it, so I'm not ready to blame Framework for this one.)
Aside from that, I haven't had driver issues, random crashes, or any problems with the USB ports. But I assume you're talking about Windows; I use Linux, so that's not an apples-to-apples comparison.
> My gut feeling is that something that can't be replaced easily in the Frameworks will die and it'll just end up being cheaper to replace the whole laptop.
The mainboard is of course the most expensive part, but it's still gong to be cheaper to replace it than the entire laptop. I don't believe there are any available replacement parts to the laptop that cost more than the full cost of the laptop.
After nearly two years (two years!) of back and forth with support, including a mainboard replacement that didn't fix the problem, they finally upgraded me to the 13th-gen Intel mainboard, and the problems immediately went away.
Right now I'm struggling with a keyboard issue; a few of the keys intermittently don't register presses. I have a new keyboard that I ordered that I hope will fix the problem, and need to install, just haven't gotten to it. (I'm not sure if this is a result of a defect, or of one of my cats walking on the keyboard and possibly damaging it, so I'm not ready to blame Framework for this one.)
Aside from that, I haven't had driver issues, random crashes, or any problems with the USB ports. But I assume you're talking about Windows; I use Linux, so that's not an apples-to-apples comparison.
> My gut feeling is that something that can't be replaced easily in the Frameworks will die and it'll just end up being cheaper to replace the whole laptop.
The mainboard is of course the most expensive part, but it's still gong to be cheaper to replace it than the entire laptop. I don't believe there are any available replacement parts to the laptop that cost more than the full cost of the laptop.