HP had been making bad decision after bad decision for a while long before this happened. HP laptops were a joke and loaded with bloatware, etc. There was clearly nobody who cared about the user experience at all. It made Apple's job very easy.
yeah, this whole post feels super revisionist to me - HP was a bad company making bad decisions and awful consumer technology products for a long time before the touchpad disaster. everybody knew HP buying palm was going to be the death of palm.
I would make the argument that they run a much better PC business now than they did back then.
Back then they had a rough reputation on product quality, while now I’d say they are the premier high volume brand with a pretty difficult to beat value proposition. They have a wide range of products where none of them are miserable.
