In my experience, when you’re within 24 hours or so of an upcoming renewal, you have to contact support to stop the renewal. And there isn’t a prominent way to contact support, because the contact form is hidden until you view a past order. That’s not really an edge case…

On another note, an actual edge case that happened to me is that I was in a different country when my Uber One was about to renew, but I had no way to cancel because the app kept geolocating me and displayed a UI specific to my visiting country. I got no Uber One benefits in that country anyway. So I had to send an email to stop renewal, and while I was waiting for a reply, I got charged. Support said they can’t refund me, and I ended up having to do a chargeback.

Have an issue with my business listing on Google. They say I need to contact support.

There is no support. It does not exist.

Why do they do these things?

> Why do they do these things?

Because they can get away with it. Nestle has gotten away with killing nearly ten million children since 1960. https://en.wikipedia.org/wiki/1977_Nestlé_boycott

Companies have no morality. Unless someone holds them accountable they're going optimize for making money.

I actively boycott nestle and I didn't know about that 1977 thing. The don't believe water is a fundamental human right. They make so much stuff, it is tiring having to flip all new products over and look for that damn bird.

Also nearly every dog/cat food is nestle as well. Only the livestock feed Purina makes isn't tainted by nestle.

Thank goodness for Smucker.

Because 1) it's cheaper 2) fuck you, that's why.

But I get called all the time from Google saying my business listing isn't up to date! Google has fantastic, proactive support. (/s)