I'm the MD of a small company. My attitude towards WFH prior and post pandemic could not be more stark. I am probably a bit more chilled out in general but that is another matter.
MSP is a reasonable description of my firm. We have a helpdesk etc and provided calls/jobs/projects are fixed/process within SLAs etc then all is fine. I am now a lot more chilled about where people work from. In return, I know I get a lot back.
However, collaboration in person is useful and no amount of email or webrtc is going to replace that. We loosely require two days per week in the office.
MSP is a reasonable description of my firm. We have a helpdesk etc and provided calls/jobs/projects are fixed/process within SLAs etc then all is fine. I am now a lot more chilled about where people work from. In return, I know I get a lot back.
However, collaboration in person is useful and no amount of email or webrtc is going to replace that. We loosely require two days per week in the office.