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> AWS ProServe never had a RTO mandate

Before Covid, no team had an RTO mandate, so ProServe wasn’t really special here. In ProServe you were still expected to be in an office regularly, but it was just understood that you wouldn’t be in an Amazon office all the time because you’re likely at a client’s office instead.

Post-covid, it’s mostly the same, although now even many clients aren’t requiring consultants to come in. But when they do, you’re expected to be there.



During the first wave of RTO and hybrid work, ProServe was exempted because it was considered “sales”. I was there then.




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