I know I wanted mobile internet and was very frustrated with things like WAP at the time. I know that having mobile internet made me more productive. Sure some phones could play music but it was nothing like a dedicated music device, the software and storage were just awful, so you had to have two devices when it was obvious that it should be just one. Something like the iPhone was pretty obviously being desired at the time, we just didn't see how to do it and thought it would be something more like what blackberry and Microsoft were doing.