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> But due to the way that the Mac App Store works we don’t have our customers’ email nor any way to directly refund them.

> if you utilize a third-party API for the core of your app, you are at their whim.

I think you might also want to revisit your relationship with Apple Incorporated.



Yes, for sure. Some people explain it away as "well if you buy Wrangler jeans from Walmart and there's something wrong with them you ask Walmart for a refund." So if you buy X's app from Apple you ask Apple for a refund. That kind of makes sense. But if Wrangler does a recall, they have a way of getting that across to their customers.




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