You could trim down the parts dunking on story points a lot. It starts to feel redundant and most of it is dubiously relevant. If we care about the topic at all, we probably already have an idea of what story points are and what's wrong with them, and are mostly interested in your proposal to replace them. You only need to refresh our memory about the existing system, and maybe link to other critiques.

Fair critique. I was mostly trying make a thorough case first.

I’ll definitely have a followup focused more on queues.