I saw the writing on the wall when they started sending ads via their notification system with no way to turn it off. I'm on pCloud now, but its not looking like it's not much better, They recently started spamming my mobile app with thanks giving ads to upgrade to a different tier of their product even though I had offer notifications turned off.
I had some words with their support department, here is what they said:
>Hello,
>Thank you for contacting pCloud's Technical Support.
>This is a pCloud banner for Black Friday and it's not a notification. Unfortunately, you won't be able to remove it manually and you should wait until the end of the Black Friday promo - 30.11.2023.
>Should you require any further assistance, do not hesitate to contact us.
>Regards,
>George Lewis
>pCloud's Technical Support
Like it matters that its not a notification. You still need my consent regardless of what kind of ad it is.
Hi there,
Thanks for taking the time to write in to Dropbox Support. My name is Ross, and I will provide assistance with your case.
From my understanding, you are inquiring about being opted into Dropbox AI by default.
Thank you for alerting us to this problem.
Dropbox engineers are aware of the problem and are working on a solution.
Also, please note that no files were shared in this case.
Sorry for any inconvenience this is causing.
We'll update you shortly on this issue.
Don't hesitate to reach out to me again for further questions!
Best regards,
Ross
This sounds like a variation on the line that "it's not an ad if we aren't getting paid to show it to you". Like with Windows notifications "informing" you of other Microsoft products. It's bullshit, and is one of the things that decreases trust.
I had some words with their support department, here is what they said:
>Hello,
>Thank you for contacting pCloud's Technical Support.
>This is a pCloud banner for Black Friday and it's not a notification. Unfortunately, you won't be able to remove it manually and you should wait until the end of the Black Friday promo - 30.11.2023.
>Should you require any further assistance, do not hesitate to contact us.
>Regards,
>George Lewis
>pCloud's Technical Support
Like it matters that its not a notification. You still need my consent regardless of what kind of ad it is.