Sites like these have been popping up everywhere through the years. Why not simply use Yelp or Google? What are the moderation and verification challenges? What about legal/defamation issues? How would one trust each review?
Yelp and Google are not reliable--no review website I've seen really is. For instance, Makras Real Estate in San Francisco is a horrible property management company (i.e. slumlord) where the owner was even concvicted of crimes: https://www.justice.gov/usao-ndca/pr/jury-convicts-san-franc... but only after the news of this became public did the ratings on those site show Makras Real Estate as anything less than a 4/5 star company and most of the one sentence reviews were from accounts with generic profile pictures and only a handful of other reviews--they were clearly faked. I reported it multiple times and nothing ever happened. Facebook even responded saying the accounts looked legit and still shows Makras as having 4.9/5.0--what a joke!
I don't think any of them would be unless they verified an ID to make sure each account was actually unique--but currently none of them have any incentives to limit their user count. Users = growth! So they just turn a blind eye to it.
You're right, there are quite a few similar platforms out there. However, a website specifically dedicated to reviewing landlords could offer more targeted and relevant information for tenants than more general sites like Yelp or Google. Besides, a little competition never hurt anyone, right?
As for moderation and verification, these are indeed important challenges. But with the right combination of community-driven moderation and automated systems, it's possible to create a trustworthy environment. Legal and defamation issues can be addressed through clear guidelines and by fostering a culture of constructive criticism.
Of course, blindly trusting every review isn't recommended. The key is to use these platforms as a tool, not the ultimate authority. By looking for patterns and corroborating information, tenants can make more informed decisions. It's about empowering people with information, not providing a definitive verdict.
My landlord isn't a company or a management agency, but the guy who owns the house I live in. Google and Yelp probably aren't great venues for reviewing him, except in the "infamy" sense.
