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> I find the snark about it off-putting

Same. I think this is one of those things where they were having some fun, and then some people on the Internet overreacted with great hyperbole, and so they're issuing this response to those people, but I'm sitting here reading it and it feels aggressive, and I think, "Wait, what did I do? I'm just sitting here not bothering anybody", and it begins to feel like a low-level conflict. I think a lot of internet discourse is like that, unfortunately.



Probably trying to copy the "cool"/snarky PR approach of dbrand[1] or Ryanair[2].

[1] https://twitter.com/dbrand/status/1626716812128952320

[2] https://twitter.com/Ryanair/status/1569268623235231748




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