Counter-point, they make it easy to try different therapists until you find one you feel comfortable with and you feel is helpful to you (not an easy task) with no additional costs, all from the comfort of your home. I think I was paying ~$60/45 minute session with a great provider, who was always able to get me in schedule-wise, provided great benefit, and saved me from an hour+ drive each way.
I know several people, myself included, who have found their service very valuable.
In the same time period this company appeared, therapists also started hosting online sessions en masse. Being an employed person in the US, I have health insurance, so sessions with a therapist of choice were $25 out of pocket.
> Being an employed person in the US, I have health insurance, so sessions with a therapist of choice were $25 out of pocket.
The overwhelming majority of therapists in my town are not on contract with my HMO. I tried two different therapists who did, and it was so bad you couldn't have paid me to go back.
I'm surprised about the insurance. Most therapists and mental health clinicians don't take insurance (for some reason). Kaiser has mental health professionals on staff, but good luck finding one. Kaiser has been repeatedly in trouble with California for understaffing, and now is funneling people into shitiest apps on ProductHunt as an alternative.
Just wanted to write I also used the service and found it to be worth the money. Not perfect, but, it did a good job getting me through a rough patch at a price I felt was reasonable
I know several people, myself included, who have found their service very valuable.