The crazy thing is that this is a function of CMS applications.
And some of those are infuriating. I had about 3 or 4 people so far spam me, and after 5 or 6 unanswered emails the message is "I noticed you're not answering me. I'm really sorry if I did something that offends you".
Someone even showed me a closed beta of a service like this that uses OpenAI. I'm expecting hilarious results.
I think the fact this is just another "option" in an application normalizes it for users of those apps. Companies like Hubspot are not only selling software, they're also doing the marketing training for thousands of companies, so it's in their interest to say that this is entirely normal.
It's similar to how it became normal for company blogs to be full of SEO spam written by underpaid content-farm workers, or even AI now. I mean, is that the kind of thing a company wanted to be associated with its image? I guess it is now... :(
And some of those are infuriating. I had about 3 or 4 people so far spam me, and after 5 or 6 unanswered emails the message is "I noticed you're not answering me. I'm really sorry if I did something that offends you".
Someone even showed me a closed beta of a service like this that uses OpenAI. I'm expecting hilarious results.