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Samsung added a maintenance mode enforced by their Knox hypervisor you can enable before handing a device off for service.

https://news.samsung.com/global/samsung-releases-maintenance...



Yes, but like most of these "provisions" it assumes that the device is working to be able to set/enter that "maintenance mode", so it is really a "maintenance mode" as opposed to a "repair mode".

If you have a broken (black) screen or touch not working or if the device doesn't boot properly it is useless.




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