> CEO “Mmm, I don’t think deleting them all [the duped items] is a good idea, you’ll hurt too many players.”
> I wanted to chafe and say something, maybe assert that he just didn’t understand, but reined myself in and after the meeting I went back to the team and told them that we were forbidden from auto-deleting all the dupes.
No wonder many players rather switched to private shards.
C-levels were out of touch pretty soon. Also this shows how different your work cultures in US is in comparison to ours in some EU country (no problem here to call CEO out on his BS)
How is it out of touch? Dealing with the cheaters who are duplicating items is one thing, but what about the victims who have bought items they thought to be perfectly legitimate? And before you say "delete the items and refund them", how are you going to get the purchase prices? Pore through game chat logs? What if the items have been sold on again? Manually find and reverse all the transactions?
> I wanted to chafe and say something, maybe assert that he just didn’t understand, but reined myself in and after the meeting I went back to the team and told them that we were forbidden from auto-deleting all the dupes.
No wonder many players rather switched to private shards. C-levels were out of touch pretty soon. Also this shows how different your work cultures in US is in comparison to ours in some EU country (no problem here to call CEO out on his BS)