I bought one back before Google bought the company, because it seemed like a well-designed product with a good UI. In addition to the problems you mentioned, it was constantly updating its firmware. That sometimes bricked the device temporarily and sometimes it changed the UI so I had to relearn how to use the device. One update removed the ability to manually set "away" mode. I finally wised up and reset the thing so it couldn't attach to my wifi any more. Which made the app useless of course.
Then it became clear the thermostat wasn't getting enough power from my 2-wire thermostat transformer and that made it even flakier. I finally threw it away and replaced it with a $20 dumb thermostat, which will still be working fine after the zombie apocalypse. No more Nest products for me.
Then it became clear the thermostat wasn't getting enough power from my 2-wire thermostat transformer and that made it even flakier. I finally threw it away and replaced it with a $20 dumb thermostat, which will still be working fine after the zombie apocalypse. No more Nest products for me.