Does the product not received work better? From the merchant side those seem to be easier to win since tracking is sufficient proof, and the case review probably doesn’t spend too much time looking into used versus new item.
I only have that sample size of one, so I have zero confidence of whether it's better or not. All I can say is I had no problems with it that one time. Newegg didn't even try to contest (as far as I'm aware).
