I don’t agree.
Users can be in a hurry because they have to catch the train. They can have only one hand free because they’re holding a baby. They can be mentally handicapped so they’re cognitively unable to google stuff. They can be depressed and find themselves unable to accomplish even small tasks. Or they’re blind and there’s no accessible website that explains the error.
I think all those people have the right to use your app.
There’s a point in drawing a line somewhere. But please, don’t make your app hard to use /on purpose/, not even with good intentions in mind.
Those that have no train to catch, that have no babies to hold, that are not mentally handicapped are not depressed can fix stuff and share it with those who cant.
And at work the "users" often have plenty of time. And even more, once they learn and automate half there job away.
The world is not obliged to carry anyone along.
I think all those people have the right to use your app.
There’s a point in drawing a line somewhere. But please, don’t make your app hard to use /on purpose/, not even with good intentions in mind.