The myth of rugged individualism is embedded in Western society. Be thankful you live in a position of such privilege to be unaware. I highly recommend you find paths for empathy in your own life. If you're young, the hubris is unavoidable and disregard this comment.
Have you started your research? Because you seem to pin ignorance on OP due to various failings (youth, privilege, lack of empathy) while assuming your own position is ultimately correct.
I would assume you (and anyone else) are better placed to describe your own virtues (to support your correctness), than some strangers vices (to support their incorrectness).
There are many places you can start your research, but maybe looking into how we leverage shame and stigma is a good start: https://www.euro.who.int/en/health-topics/noncommunicable-di...