Make proof (recording, screenshots, mails, etc.) that you requested them to cancel subscription. I typically record the call and tell them I am recording. Then threaten them with lawsuit if they don't cancel.
Works like a charm.
Make proof (recording, screenshots, mails, etc.) that you requested them to cancel subscription. I typically record the call and tell them I am recording. Then threaten them with lawsuit if they don't cancel.
Works like a charm.