The NASA example should highlight the normalisation of deviance. The Challenger o-rings had failed before and while engineers were very vocal about that, management overruled them. The foam impacts and tile loss were also a known factor in the Columbia disaster but the abort window is very small. Both point to perverse incentives: maintaining the gravy train. One comment made the point earlier that if Cloudflare were more thorough they would not have captured the market because they would be slower. Slow is smooth and smooth is fast but YMMV. At the end of the day everything can be tracked down to a system that incentivizes wealth accumulation over capability with the fixation that capability can be bought which is a lie.